General Troubleshooting

Restart your device.

A lot of issues can be resolved by simply restarting your iPhone, iPad or iPod touch.

In some cases, restarting Calendar+ will suffice. This is how:

  1. Double-click the home button
  2. Find the Calendar+ icon in the list of icons at the bottom and tap and hold on the Calendar+ icon until it starts wobbling
  3. Tap on the minus symbol on the Calendar+ icon
  4. Click once on the home button to stop the wobbling icons
  5. Click once more on the home button to close the list of icons
  6. Start Calendar+ again as usual

After upgrading my device, I no longer see any events?

At first startup of Calendar+ after an upgrade of iOS you may have gotten a question about access to your calendar. You may have inadvertently tapped ‘no’ to this question which has subsequently disabled access to your calendars from Calendar+. To enable access again, do the following:

  1. Start Settings app and scroll down to Privacy
  2. Tap on Privacy
  3. Tap on Calendars
  4. Tap the switch on Calendar+ to enable access
    Enable Calendar+

After upgrading my device, I see Facebook events/birthdays. How do I remove them?

You can choose to disable these completely:

  1. Start Settings app
  2. Scroll down and tap on Facebook
  3. Tap the switch on Calendar to off to disable Facebook calendar events
  4. Tap the switch on Contacts to off to disable Facebook birthdays

Or you can filter them out:

  1. Tap the gear icon in Calendar+ to bring up the menu
  2. Tap on Calendars
  3. Tap on Calendar under iCloud to filter out Facebook events
  4. Tap on Birthdays under Other to filter out Facebook birthdays

Note: The filtering does not remove anything, it merely does not display the information.

How do I share one or more calendars with family or friends?

You can share calendars with your family or friends through iCloud. Once shared, any changes to the calendars are automatically synced to all devices. Here’s how to do it:

  1. Setup iCloud
  2. Sign into iCloud at https://www.icloud.com
  3. Share calendars with your family or friends.

I can’t add events!?

If you are getting the message “Cannot add an event” or something like that, then this is a known problem that Apple has not fixed yet. But you can get around it by doing the following:

  1. Start the Settings app on your iPhone
  2. Go to Email, Contacts, Calendars
  3. Scroll down to Default Calendar
  4. Change Default Calendar to another calendar
  5. Restart your iPhone

If this doesn’t solve it, then:

  1. Start the built-in iPhone calendar app
  2. Choose Calendars at the top left.
  3. Tap on Edit and then tap on Add Calendar… and add a new calendar.
  4. Start Calendar+ and choose this newly added calendar as your default calendar in the Calendar+ settings.

If this doesn’t work either, try turning on iCloud and then restarting your device.

How do I set the colors/fonts for events?

Events are automatically displayed in the color of the calendar the event belongs to. So to display events in different colors, you need several calendars with the colors set for each. Additionally, Calendar+ has the unique feature of letting you choose a font for each calendar as well.

Each calendar can be named appropriately, e.g. “Work” or “Home” etc., to make it easier to choose them when creating events.

Here’s how to set it up.

Using Calendar+ 2.0 or later

  1. Open the Calendar+ menu with the little gear icon at the bottom right
    Calendar+ Menu
  2. Tap the Calendars menu item. Your current calendars will be displayed with your current settings for font and colors, including an event dot, to allow you to review how events will be displayed in the month and week views
    Calendars menu item
  3. Tap the Edit button at the top left to edit existing calendars, or scroll down under iCloud and tap Add Calendar… to add a new calendar
    Edit button
  4. Tap on the calendar you’d like to change the color, font or name for (Note that you cannot change the name for some types of calendars, such as the Birthdays calendar. Also, you cannot change the color for subscribed calendars.)
    Choose calendar to edit
  5. Tap on the color to choose from one of the over 100 colors in the custom color palette. Tap on the font to choose from one of over 19 custom fonts or 57 built-in fonts
  6. Tap on the color you want to use for the calendar.
    Choose a color
  7. Tap Done, Done and Done to save and review the changes
    Done Edit Calendar
    Done Calendars
    Done Calendars

Using iCloud

If you are using iCloud to sync your calendars, you can manage all of your calendar details in the iCloud web interface if you like.

Note: Outlook calendar colors are not “honored” by the sync and are instead assigned a color.

How do I get icons/smileys/emojis in my events?

You just need to enable the Emoji keyboard on your device and then you will be able to switch to it wherever you can type text (in all apps). Just press on the “globe” key on the keyboard to switch keyboards.

See the instructions below for setting it up:

iOS 5 or later

Open the built-in Settings app and choose General -> International -> Keyboards -> Add New Keyboard… -> Emoji

How do I sync with Google calendar?

See the instructions here: Google calendar sync instructions

In the settings under Month View and Week View, there is something called Start time. What does this do?

This setting allows you to turn on or off the display of the starting time of all events in the the month or week view individually.

For example, here is the week view with the starting time on:

and off:

How do I add Birthdays?

The Birthdays calendar is created automatically when you add birthdays to your contacts. Open the Contacts app and edit a contact and add the birthday field to the contact. Calendar+ automatically displays birthdays as all-day events with a little “present” icon and the age of the person.

  1. Start the Contacts app and edit the contact that you would like to add a birthday for
  2. Tap on add birthday
    Birthday field
  3. Edit the birthday
    Edit birthday
  4. Press done and go back to Calendar+ to view the birthdays
    Edit birthday

Calendar+ app icon badge/notifications

Calendar+ has support for displaying a number of different numbers on the app icon as a badge.
Choose the one you would like (or disable it) in Calendar+ under Settings -> App icon badge.

  • None
  • Week number
  • Day of the month
  • Day of the year

If you don’t want to display the badge, then choose None.

Enable notifications
You may need to enable notifications for Calendar+ for the badge to work. Start the Settings app and choose:
Notifications -> Calendar+ -> Badge App Icon (Set to ON)

Help! Why are my events from 2 weeks/1 month/3 months etc. ago not visible?

To make sure you always see all events, do the following:

  1. Start the Settings app
  2. Choose Calendar -> Sync -> All Events
  3. Choose Accounts -> Fetch New Data
  4. Scroll down to the Fetch section and choose a schedule that suits you. For example, setting this to 15 minutes will tell iOS to refresh your calendars automatically every 15 minutes.